As a new tenant, At Home Apartments has provided nothing but stellar service thus far. From helping me find an apartment that suited my locale and budget, to the leasing process. To helping fix a cracked blind and smoke detector in under 2 hours, they go out of their way to make sure their tenants are treated like family. Personalized touches such as a little welcome kit on the kitchen counter when I picked up my keys and prompt response to questions left me impressed. In a time where many property companies simply wish to collect rent from their tenants without providing anything, At Home Apartments show what a difference, attention to detail and personalized hospitable attention to their tenants can make. I highly recommend!
Pro’s: Quick/nice maintenance cons: Thin walls loud neighbors There Is always ice in the parking lot they don’t come plow until 2 days after it has snowed and the snow has either melted or froze over Make sure to read your rental agreement they will charge you not even consider helping during the pandemic a fee or full months rent if you are a day late with your notice. They obviously do not care about people or their situation during this hard time at all. I recommended some friends to live in their apartments and never again. Oh and please spare me the generic response you reply to people’s reviews
So I was a resident at 888 Grand Ave (November 2019 - December 2020) moving shortly. This property in particular has been very well kept. The application process and showing at the time was easy and very professional. The apartments themselves have a lot of original character, and the brownstone exterior is in well kept condition. Residents in this building are respectful and common areas are clean. I have had good experiences with the management and maintenance crew. Responsive and helpful anytime I emailed them about an issue. I have been a happy resident and haven’t felt ripped off considering my rent at the time was $945 for a 1/bedroom. Overall I would recommend this property for anyone needing affordable housing. If they end up raising rent over $1000 then I’d keep searching. This property doesn’t have anything fancy. It’s all quite old fashioned and shared laundry. Parking is expensive for a single stall outside, but for me was better than city street parking. At Home Apartments should do a better job at making these units feel more unique than slapping heavy coats of paint over everything. Appliances are quite outdated and poor quality. I took care of my unit to the best of abilities so hopefully I receive my damage deposit without a problem. Otherwise I’ll be changing this review score. - Brandon N.
Maintence was also quick & staff was great. Would recommend
in recent years management has been very responsive to the tenants in my building; replaced the windows for improved heat, added lights to the parking lot for improved sense of security; manager and maintenance respond quickly, seem to want to meet our needs and are helpful!
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