in recent years management has been very responsive to the tenants in my building; replaced the windows for improved heat, added lights to the parking lot for improved sense of security; manager and maintenance respond quickly, seem to want to meet our needs and are helpful!
So I was a resident at 888 Grand Ave (November 2019 - December 2020) moving shortly. This property in particular has been very well kept. The application process and showing at the time was easy and very professional. The apartments themselves have a lot of original character, and the brownstone exterior is in well kept condition. Residents in this building are respectful and common areas are clean. I have had good experiences with the management and maintenance crew. Responsive and helpful anytime I emailed them about an issue. I have been a happy resident and haven’t felt ripped off considering my rent at the time was $945 for a 1/bedroom. Overall I would recommend this property for anyone needing affordable housing. If they end up raising rent over $1000 then I’d keep searching. This property doesn’t have anything fancy. It’s all quite old fashioned and shared laundry. Parking is expensive for a single stall outside, but for me was better than city street parking. At Home Apartments should do a better job at making these units feel more unique than slapping heavy coats of paint over everything. Appliances are quite outdated and poor quality. I took care of my unit to the best of abilities so hopefully I receive my damage deposit without a problem. Otherwise I’ll be changing this review score. - Brandon N.
We really enjoyed our time at At Home Apartments! I would rent with them again any day. The maintenance staff was always super fast and friendly. Everyone that I've talked to in the office was so nice and helpful.
Well where do I start... the windows (and every surface they could paint) were thoroughly painted over so you couldn't tell that they were rotting out of the building... Our front door knob keeps falling off creating panic every time. They mowers come by at 7a some weeks and wake you up... the management staff is constantly changing. I've been mansplained to no less than probably... And they are charging me about $1000 to live here. This apartment should not have been rented to ANYONE!
Let me preface this by saying everyone I've talked to at At Home Apartments has been nothing but friendly and courteous. The employees at the leasing office, the maintenance staff, everyone. However, I live at their Groveland Terrace property on Grand Ave. and I've been robbed three times in the two years since I've lived here. I've alerted them every time and nothing has changed. I've suggested putting cameras in, but they said they were too expensive. I suggested thieves were prying open the front or back doors, but they said it's probably just someone coming in the building as a resident's leaving. I suggested putting in fake security cameras for some deterrence at least , they said they couldn't do that. I asked for the storage lockers to be strengthened, they never did anything. I don't know how else to interpret two years of inaction and failing to take the security of their residents seriously other than to feel ignored and insulted. I no longer feel safe in my own home. How can anyone feel "At Home" when their building has become known as an easy target for criminals? Renters should look elsewhere. Can't imagine raising kids in any of their properties with such flimsy security.
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