I called this morning, and they were able to have Bill come by noon today. I really appreciated how he explained everything that he was doing. No pressured sales pitch. Was very kind and provided helpful training on how to use the humidifier and maintain it. Great work Binder Heating and Air Conditioning!
It’s a Friday in February and my heat went out. Binder came over right away! The tech was incredibly personable and professional. He walked me through what he was doing and fixed it in little time! Would definitely recommend
Binder Heating & Air is amazing! We have used them for our home AC and they installed a garage heater for us! Amazing service, fast, clean, and friendly. They gave us all of the options and helped us make the best decisions for our needs!
They had to come out three times before they found The issue with the furnace every time they came out it was $300 to $400 invoice plus time off work ..... NEVER USE THIS COMPANY even if It’s an emergency Save yourself the headache and do business elsewhere Very unsatisfied with their service!!!!! The first time your tec came out two of the trips could’ve been Prevented if you’re tec would’ve said that there may be something blocking the exhaust port your tec said “the furnace was running hard” and could not replace the part until the furnace actually broke down which the furnace did two more times granted this furnace is brand new it’s only a few years old as far as in money back I felt like I was being taken advantage of for the other two appointments and you offered me $100 back instead of compensating me in full for at least one of the three trips if you would have did that there would’ve been a likely chance that I would’ve used you all for future business for my other properties but we both know that won’t happen ! All I have to say is to anybody that was willing to read this review I wish you the best of luck when doing business with them
I called Binder Heating and air conditioning at 10 A.M. to try to get same day service. They took my name and number and said they would call me back. They contacted the service provider (Eric) in the field. They called me back quickly and said that Eric would make time at the end of his very busy day to make sure I was taken care of. When he arrived he quickly diagnosed and fixed the problem. He was incredibly polite and explained everything as he found and fixed the problem. He didn't try to sell me service I didn't need. He just found the actual problem fixed it and didn't try to over charge me. After my call he told me he was going to try to contact a client he had been unable to reach earlier in the day. To make sure he had heat for the winter to come. I would definitely call Binder Heating and air conditioning first if I had any heating or air conditioning issues in the future. I would also recommend them to any of my friends or family. Eric you are a good human being and I appreciate you!
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