Binder Heating & Air is amazing! We have used them for our home AC and they installed a garage heater for us! Amazing service, fast, clean, and friendly. They gave us all of the options and helped us make the best decisions for our needs!
I called Binder Heating and air conditioning at 10 A.M. to try to get same day service. They took my name and number and said they would call me back. They contacted the service provider (Eric) in the field. They called me back quickly and said that Eric would make time at the end of his very busy day to make sure I was taken care of. When he arrived he quickly diagnosed and fixed the problem. He was incredibly polite and explained everything as he found and fixed the problem. He didn't try to sell me service I didn't need. He just found the actual problem fixed it and didn't try to over charge me. After my call he told me he was going to try to contact a client he had been unable to reach earlier in the day. To make sure he had heat for the winter to come. I would definitely call Binder Heating and air conditioning first if I had any heating or air conditioning issues in the future. I would also recommend them to any of my friends or family. Eric you are a good human being and I appreciate you!
We have used Binder for our HVAC needs for years and I can't say enough good about this company and employees. Bill came out today and checked out our furnace and replaced our ailing Aprilaire. He found another issue with our air exchanger and fixed that too! Most importantly, I like that he walked me through everything and gave me tips on how to efficiently manage our entire system. You don't get that very often. I really trust what they do and like they way they do business. Highly recommended!
Eric made room for my 85 year old Mother who has just tried her AC for the first time this year. Prompt and professional, he replaced a condenser and added some refrigerant and explained the process. Next appointment was a week out. Hearty recommendation and would definitely use them again. The dispatcher (Phaun?)gave us options and we took the overtime rate rather then wait till next week clearly and courteously explained. When she needs to replace this older unit we will give them the business.
Great company. Finally pulled the trigger on a high velocity ac since my house could not accommodate central or split units. Rick was great to work with during proposal and throughout project and Tom and team did a great job with install! Would and have recommended to others!
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