Maintenance has always been quick to respond and fix the issues (sometimes even day of!) which has been phenomenal. Bailey has been great and responsive to any concerns my roommate and I send her, and she gives ample notice for any plowing or water heater fixes. Hands down best management system I’ve had!
Lived here for 2 years and don’t plan on leaving anytime soon. Management amazing. Maintenance requests always completely within 24 hours. Recommend to anyone searching for a new home not too far from downtown and right on the bus line.
Great management! Bailey in the office has been super helpful since becoming the Property Manager a few months ago! Super knowledgeable and maintenance has a quick turn around for all work orders! Def recommend!
In the midst of Covid-19, we were a bit on edge about touring new apartments. However, Sarah at Colonial Terrace was an incredible help since clearly cares about the health and well-being of all the tenants here. She gave us a wonderful & informative tour of a unit which we really liked. The hard floors in the living area very nice, and we love the big windows which can be opened from top and bottom. Sarah’s response time was incredibly quick, and she worked with us to help make our move-in process a breeze.
Great place & management! Bailey is super friendly and helpful. She is quick to respond to any needs or concerns with the apartment!
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