Work was completed less than a week after scheduling the appointment. We had 3 new shut-off valves replaced. This is the 2nd time we have used them and will use again if/when needed. Dustin was knowledgeable, friendly and very efficient.
Very shocked when I got my bill and they charge $175 an hour. I am all about supporting local business but this is highway robbery. Take your business else where and find someone who charges a fair price.
We had Drain Pro come out for 2 separate services in the past couple of months and are impressed by the value and quality of their work. We had them replace a water heater and 4 valves including the main line valve and felt the price was very reasonable for the upgrades they did. They also didn't waste any time while they were here despite doing quality work. We will be a loyal customer when it comes to our plumbing needs in the future.
Response time was great. Shane was the person who helped, informative and worked quickly. They started with the basic and did not try to upcharge us. Impressive
They did a great job removing and replacing my old water heater! Would definitely use again.
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