We had Drain Pro come out for 2 separate services in the past couple of months and are impressed by the value and quality of their work. We had them replace a water heater and 4 valves including the main line valve and felt the price was very reasonable for the upgrades they did. They also didn't waste any time while they were here despite doing quality work. We will be a loyal customer when it comes to our plumbing needs in the future.
Response time was great. Shane was the person who helped, informative and worked quickly. They started with the basic and did not try to upcharge us. Impressive
They did a great job removing and replacing my old water heater! Would definitely use again.
I called because the main line from our house to the street needed to be cleared out. I called many plumbers but non of them responded. I then came across Drain Pro Plumbing and a guy named Brandon answered on the second ring! He told me a tech named Shane would be calling me when he was heading out. Sure enough Shane called and was at my house in 20 minutes. Shane was friendly, polite and professional. He had the problem fixed quickly and at the agreed upon cost. He even cleaned up the water that had collected! I would highly recommend this company and if they want to use me as a reference, they know my number.
We had a minor hiccup on the original visit, but they reacted quickly to correct it, and were more than fair regarding the bill. That’s a huge positive in these days with mega companies (like Gens-Ryan) who over charge and walk away from their screw ups. I’d definitely use Drain Pro again.
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