Poor property, poor cleanliness, looks insecure and unsafe. Management was great, but that's not what really matters with the big picture. I broke the lease within the first 3 days of signing. No thanks. Lesson learned. Too bad I have no pics to share but the buildings are falling apart on the outside, garbage all over the grounds and in the hallways, inside the buildings are nasty dirty and the apartment would have been fine if closet doors weren't broken and caked with dirt, if the apartment didn't smell like a 900 year old moldy cave and if they actually took the time to make the heat registers and A/C units look appealing to the eye - works but falling apart. This place should be an embarrassment to the management.
Been waiting 7 months for them to fix my bathroom wall after maintenance broke it down to fix a water leak. The hole is about 2-3 feet wide and I’ve been experiencing more cockroaches in my bathroom after they broke it down. After multiple contact through phone and email for 7 months, they still refuse to fix it for some unknown reason. Went in person today to talk with the office crew, and was told that they had to “reschedule” it again. It has been rescheduled multiple times now over the past 7 months. I feel like they’re just saying “rescheduling” so that they don’t have to deal with the problem. Overall, good place to live but communication with office and maintenance crew needs some work. It just feels like they don’t care.
Let's start out with the cons: Not enough parking for residents. Heat keeps dying and its winter. Took them about a month or more to do something about it. 8% late fee for rent. No exceptions. No grace period. Packages gets stolen. It's been 5 months and they still haven't install a door to our master bedroom. Yes, there's no door and they said they'll install one. So make sure they fix things you would like to be fixed before signing that paper if you decide to live here. $1300 for a 2 bedroom, it wasn't worth the price. You can find cheaper apartments for the same quality. Looks can be deceiving. Pros: So far we have been lucky. Neighbors minded their own business in our building and floor.
Poor attitude employees, mostly management. 8% late fee for rent. No exceptions. No grace period. You will get an eviction notice on the 10th. Disgusting neighbors that leave trash in the parking lot and grounds.
It has been extremely stressful living at Georgetown on the River Apartments. If you have the option to avoid this place, please do so especially if you have children. Pros: The staff is usually nice. Cons: The parking is horrible. If you are thinking about living here, visit this place at night. You will see that there is not enough parking for all of its residents. Residents park in emergency areas, make up their own parking spots, or park in the guest parking on a nightly basis. We are missing 3 doors in our apartment. We were told these would be installed by our move-in date. Of course this is not the case. We've been living here for almost 4 months and the management has responded to 2 of 3 of our emails regarding this issue. If we knew wouldn't have doors, we wouldn't have chosen to live here and pay $1300/month. Our heat has died 3x already this winter and we have two children under the age of 2. We had to call emergency maintenance in the middle of the night because we woke up to our bedroom being freezing cold. The phone calls are recorded, so they will see we have called 3x to report this. At this apartment, the resident is responsible for their own water bill. We always pay for our bill, but the water was turned off today. When I called the apartment office, I was told that residents are not notified when the water gets turned off if it's an emergency. I understand it's an emergency situation, but it would be nice to get some sort of warning/notification especially if the water is turned off for a long time. An email/text would be nice since they have our information. There are other cons to living here, but I cannot share. Unfortunately if you decide to sign a lease and live here, you will know what I mean by this.
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