THE BEST PLACE I EVER LIVED! I lived here for 2 years and only moved because we needed more space with the working from home stuff. The staff is amazing, they are friendly, responsive, caring, and understanding. When I left I even asked if they could buy my new property just to continue having them as landlords. It’s like Icarus.If you live here you will be ruined forever because they are perfect. I have absolutely nothing negative to say over the time I lived there. I plan to move back just because of the staff alone not to mention how cute the property is!
If there’s an option to not give any star I would’ve picked it.. I had a very unpleasant experience with this awful management. When we came for a tour they showed us a different apartment than the one they gave me, even though my friend & I specifically asked if it was the actual unit I would be renting! It’s the reason I applied.. for this particular apartment. They’re refusing to return my $500 deposit (as it’s stated in the application) when in fact THEY ARE the one who scammed me by giving me a totally different unit than the one I applied for. They cost me more than $500 when I had to stay in a hotel when I had no place to go as I am an international student and had just arrived to the U.S at the time. I tried to be respectful as much as I could but neither the staff nor the owner himself showed any kind of respect or any willingness to resolve the issue. On top of that they didn’t even bother to apologize for the “misunderstanding”. I believe they took an advantage of English not being my first language and tried to gaslight me into thinking I was wrong, even though I had my American friend touring the apartment for me and asked. Shame.
I had to look for apartments without visiting the city last year in pandemic. Lacy in the office was quick at responding to my emails and phone calls. She and her team went out of their way to help me to determine which unit suited me best. Since I moved in last year, I have been constantly impressed by the efficiency and friendliness of the management team. The place is well maintained with holiday decorations. Plenty of heat for the winter. Lots of greens. My neighbors are very friendly. Needless to say, this place is located in such a convenient place - both city life and nature trails/parks are within 2 miles! I love the trails and the Mississippi river within walking distance. I love all the restaurants, coffee shops, shops and grocery stores, also within walking distance. I really enjoy my new home here.
I lived in Highland Village multiple times across six years, most recently in 2021. I've lived in both one bedroom apartments and two bedroom townhomes. The only reason I moved is a house purchase this summer, and it was so bittersweet to go. My son and I both shed lots of tears during the move, it was hard to give up a place we loved so much. The units are beautiful, wonderful layouts and have tons of windows and natural light. Classic old St. Paul charm at it's finest. The management and maintenance are the absolute best - there is basically a full time crew, many of whom live on site, who take great care of the property and the community. If ever there is an issue, they are right there to address it. Without question one time when my stove wasn't working quite right? They just replaced the whole thing for me. But one of my favorite parts and what makes Highland Village so unique is the combination of the grounds and the fact it's right in the village. It's hard to find apartments in the city that have green space, and the courtyards and little outdoor nooks all around the grounds are STUNNING. My last townhome's private backdoor off the kitchen walked out to a lovely patio and grill. But then on the flip side, I could still walk out my front door and walk one block to Target and Starbucks. The combo of natural outdoor space and walkability is really rare. These truly are homes, not just apartments. Cannot recommend more highly!
We loved our time at Highland Village Apartments! My husband and I launched our empty nest years there and stayed for almost four years. Our twenty something year old son lived nearby in Building B and our college age daughter stayed with us during her breaks from school. It was an awesome time for our family. The grounds are beautiful and well cared for. The old world charm of the place is just so wonderful. The staff are friendly and responsive. We loved the walkable life and the proximity to the river. Live there if you get a chance. It’s pretty great.
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