Very good experience with purchasing my car though I was buying as a customer in PA and the dealership is in Minnesota. Given the distance, I never saw or test drove the vehicle before it was shipped and received. The sales person in my case was John Gossett, a considerate and fantastic individual, who was always available for questions and issues if any. His detailed description of the vehicle matched the condition of the vehicle when I received it. The dealership also conducted the transaction professionally and seamlessly. I wished I lived closer to Minnesota to check them out more often or refer family and friends in PA, NJ, and elsewhere in the east coast where I know a lot of folks.
Had a great experience with the sales staff. Would recommend.
Beware of this place! I bought a 2014 Audi A6 from this place in August of 2019. The day of purchase - John (salesman) tells me that he will send one of the workers there to fill the tank with gas. It was raining this day, and when the driver returns he stated that I should avoid taking Wallace Road to get onto Highway 5 because there was a considerable amount of water on the road. When I got into the car to drive home there wasn’t an issue and things seemed fine. However, once I went to start the car the next day I received a notification telling me “Turn Off Engine. Steering Defective - Do Not Drive.” To say the least this was shocking to me seeing that this was a newer car and shouldn’t have any steering problems. I called John and was instructed to bring the vehicle in to have it “looked at” by their mechanic, however they determined “nothing was wrong”. I immediately took it to an Audi dealership when I was told that it was in fact the power steering was out due to high water damage. (Driving through deep water - and the Audi has an electric power steering set up). Had to spend $4200 in repairs for a new power steering rack a week after buying the vehicle...SHADY SHADY SHADY. Didn’t even offer to reimburse me for something their (Ideal Auto Import) driver did. Drove my vehicle through standing water, and claimed it wasn’t covered in their warranty 30 day warranty even though this happened day of purchase. ONCE AGAIN AVOID AVOID AVOID!
Very easy buying experience. Really appreciated the friendly atmosphere! Will be back for my next car. John was great!
Best car buying experience I've ever had. John was friendly, accommodative, and genuinely interested in finding me and my wife the perfect car, and somehow made the whole experience quick. I'll be back for our next car!
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