Rick and Tim came to help me relocate a drain in my kitchen and did a wonderful job. They were both friendly and professional and clearly walked me through my options. I really appreciate that during COVID-19 they were both wearing masks without me having to ask (seriously, thank you for caring about your customers!!). Should I have any future plumbing needs, Jake the Plumber will be the first people I call! Booking process was also very slick; all online and very quick response times. Much appreciated Rick and Tim - you’re both awesome!!
I saw this car in the parking lot. 10/10 design. I
I had a fairly urgent leak in a pipe from my boiler to a radiator. Jake himself came to my house the same day I called and repaired the leak quickly and corrected a previously bad installation. He explained everything so I could understand the issue, what was needed to correct it and also gave me many tips on maintenance. He was professional and thorough. I highly recommend Jake and his team for any plumbing work needed. Thanks, Jake!
We had an issue with our pilot light not staying lit on our water heater. I called Jake the Plumber at 9:00 AM and by 10:30 AM Stu arrived and was working on installing a new part - all under warranty. When we bought the water heater a year ago from Jake the Plumber we had an awesome experience (after a horrible experience with HERO Plumbing & Heating). Today was simply an extension of that great experience. Ironically enough, Stu is the same plumber who was here a year ago to install the product and he continues to be fabulous. If you are looking for great service and honest people who just want to do what's right, no games, Jake the Plumber is the way to go.
These guys are fantastic! I called on Tuesday about a busted faucet, and they were able to schedule my repair for Thursday of the same week. I got a follow up call later that day from Paul to get more details and photos. On the call I mentioned I had a new toilet I needed installed, and he said they might have time to do it. On Thursday, Tim arrived right on time with a faucet ready to go. Once he got started, he noticed our ancient water valves didn’t have on/off knobs and offered to replace them. Very helpful! I never knew there weren’t knobs, so this could have been a disaster in the event of a leak. And he even had time to replace the toilet! Pricing was fair, invoice was easy to understand, Tim was friendly and quick.
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