I recently toured with Ranitha. She was very helpful in sending me pictures and video tours of the units that I was interested in. I ended up touring and signing at Hennepin Crossing. I was in a time crunch to find a new place and Ranitha helped put me at ease by patiently answering all my questions and offering helpful suggestions. I found her to be well-informed, quite friendly and a great resource throughout the entire process! The apartment is in a great location - close to Brit's, Lunds & Byerly's, Loring Park, and Target. I love my large walk-in closet and corner apartment views! The apartment also comes with a free storage locker which I've used to store luggage, seasonal decor, etc.The updated appliances were a nice bonus too. I've found the staff here to be really friendly and helpful (including the security and maintenance staff) which is such a nice change from my previous apartment complex.
I feel that living at Laurel Village has been a great experience. Leasing Staff: From the moment you walk in Mallory does a great job of making you feel at home. Ranitha, made the whole leasing process of finding the right apartment actually enjoyable and efficient. Which was huge, especially moving from California with my wife and dog. Management Staff: The whole management team has been really good about communicating changes and updates in the community. Whenever I had a maintenance issue, it's always been addressed within 48hrs. Facilities: For the most part things are kept pretty clean and tidy. As with most apartments, no one can control everything, so sometimes I do find things left in communal spaces, but the custodial staff is really good about cleaning things up in a timely manner. They have some nice amenities, that definitely have enhanced the living experience. The unit itself is clean, spacious, and for the most part well designed and easy to navigate. But I understand every unit is different. I do wish there was a better system in place to receive packages. Location: There are a lot of restaurants and things to do within a 20 minute walking radius, and there is easy access to the highway. Community: I was pleasantly surprised with how diverse the Laurel Village community is, and how many people from all over there are. I also really enjoy the engagement and activities that they try to have with their residents.
My partner and I had a great tour with Serena! She was so incredibly helpful by showing us different units that fit our needs. Our move in process was a breeze and our apartment was very clean come move in day. She was great at communicating with us and answering any questions we had. The amenities, updated appliances and location are great for the price!
I have just started living in the apartment and so far my experience has been wonderful. The staff has been extremely helpful and at the rate I find the apartment at that high floor a steal. Good and prompt communication was a delight.
I've lived here for a little over a year and I've loved it! The apartment is very nice and spacious with updated appliances. There have been really quick response times with maintenance whenever I've needed anything fixed. The location is very nice as well. Im able to walk to a lot of places I frequent.
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