Kenna from the leasing office helped me find a great apartment with a good view and price. She deserves a BIG raise. I’d like the gym to have a pull-up bar though...
The maintenance and cleaning staff are wonderful but be sure to read your lease thoroughly. There is no way to break your lease or sublet in any way. This company is based on profits, not taking care of their tenants. The buildings have security but are not secure (my storage unit was broken into).
I absolutely dislike going to look for apartments, especially in this crazy Covid world, everything just feels so distant not physically but emotionally. I stumbled onto Laurel Village, and I though the place was nice online and within my price range. Kenna contacted me, and she was absolutely awesome. She was quick to respond, personable, and easily accommodating. On the day, I was to tour some plans fell through and needed to come in early, and it was no problem. Kenna showed me 3 apartments all with their own charm. She was straight forward and the property was down right AMAZING for the price. I look forward to being a member of this community and seeing how it grows as we come back to a sense of normalcy.
I know when reading these reviews you always have to take them with a grain of salt, which I did, but it was a bad choice. It’s seems that every negative review has at least one similarity....management. Awful people to work with, give you the run around to make it sound like they care but overall goes no where. If you do decide to tour, ask every question you can think of and read your lease line by line before you sign.I hope this helps at least one of you, don’t let the location fool you, NOT WHERE YOU WANT TO LIVE.
I recently toured with Ranitha. She was very helpful in sending me pictures and video tours of the units that I was interested in. I ended up touring and signing at Hennepin Crossing. I was in a time crunch to find a new place and Ranitha helped put me at ease by patiently answering all my questions and offering helpful suggestions. I found her to be well-informed, quite friendly and a great resource throughout the entire process! The apartment is in a great location - close to Brit's, Lunds & Byerly's, Loring Park, and Target. I love my large walk-in closet and corner apartment views! The apartment also comes with a free storage locker which I've used to store luggage, seasonal decor, etc.The updated appliances were a nice bonus too. I've found the staff here to be really friendly and helpful (including the security and maintenance staff) which is such a nice change from my previous apartment complex.
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