Great friendly service. Reasonably priced for the full synthetic oil change I need for my car. Cleared some error codes I was getting as well for free without me requesting so! Will be coming back for my next oil change.
I called on Friday to get my alternator changed told me that I can bring it in Monday morning it was ready by the time I got out of work Derek the manager was amazing I see why he's the manager of the shop great price great work I'm extremely happy and I will be returning with all my car issues for these guys thank you all so much I really appreciate the work you do!
Nelson's Auto Repair is my go-to auto shop in the Twin Cities. The level of professionalism is unmatched compared to previous shops I've been to over the years. The General Manager, Derrick was incredibly professional and returned my call within minutes of me calling when they opened at 7 am. Derrick was able to get me into the shop that same day to work on my splash shield. Derrick called to let me know that they discovered that my rear brakes were in need of replacing and he was 100% upfront and honest about everything. He explained what had happened and gave his best recommendation without any pressure to go ahead with the repair. I agreed and his team were able to fix my splash shield and rear brakes within a few hours. Speedy service and a very professional team and auto shop. I highly recommend them. The whole team deserves raises for their customer service, attention to details and professionalism. I've always liked this shop and have recommended it even during the time Doug was the General Manager. Clearly, the shop cares about its customers and bringing in Derrick was an excellent decision. Kudos to everyone. Thank you.
Amazing experience! Super professional and friendly. Nelson's was able to give me an unbeatable price. It cost me HALF what the other places were going to charge me. I will look no further than Nelson's in the future. Thanks guys!
I came as a walk in at 9:20 A.M to get my brake pads and rotors changed, they took the car right in and had it done in under 40min. Awesome service!
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