I can't say enough about Norblom. Jim and Jake are the best! Jim is the guy to talk to have the appointment set up, super nice, knows plumbing inside and out. We always get someone out quickly. Jake is the guy we ask for every time. He is great, efficient, on time, and works smart. Even has treats for my dogs. We won't ever go anywhere else for plumbing.
Norblom was very prompt and cordial when I called, same-day service, kudos there. They couldn't fix my plumbing problem, but they refunded the fee for the visit so that was nice.
EXCELLENT from start to finish! HIGHLY RECOMMEND! Speaking with Jim on the phone was extremely helpful - his care and kindnesses and expertise were thoroughly appreciated. Andrew's knowledge and work at our house were exceptional - we are so grateful for his careful consideration and help. EVERYTHING PERFECT - THANK YOU!
I had Norblom out to replace an old water heater that had started leaking the day before. They were on time, professional, and charged exactly what had been quoted over email. The quote itself was significantly higher than I have seen from other companies ($1958.99 for an incredibly basic water heater), but I went with it because it’s December and not the time for me or tenants to be without hot water. The only complaint I had with the service itself is a painted door that was scratched in the process of moving the old water heater up the stairs. They had to work a miracle to fit the 75 gallon water heater up the stairs, so a scratch is understandable, but for the price of service I would have expected an acknowledgement and apology. All in all, though, they did their job and I’m grateful to have hot water again.
Quick, personable, and knowledgable! I needed a vintage sink installed in my bathroom and Jim walked me through the process and answered all of my questions and provided complete transparency before even booking to ensure this was a good fit for both parties. Andrew arrived early and completed the job quickly and seamlessly! I wouldn't trust anyone else with my plumbing needs.
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