Comfortable, clean. Felt like for the price it had to be poorly run and maintained, NOT THE CASE! The employees and the equipment are all great! No regrets about moving here and saving $60 a month! Nice job White Bear!
The staff is always friendly and willing to help. I love going to this Planet Fitness. There is slight room for improvement. Some of the bikes are getting rickety, and some of the machines could use better cleaning in crevices. But overall, I'm happy with the White Bear facility.
Convenient location and friendly staff. But equipment needs to be updated. I thought we paid a $40 annual fee for them to update and maintain equipment? Stair-master steps are broken. The lifting/free weight area isn’t big enough. Definitely could use a larger space for how busy it is.
WARNING: They do not make cancelling very easy. In the digital age the require you to come into the location and cancel in person or MAIL in a cancellation. Second warning do not MAIL a cancellation, the last time I did that the gym I was at claimed they never received it and charged me multiple months before I noticed. And you guessed it, they did not refund my money. They staff at the WBL PL were great but company policy is dated and annoying I will not be returning until a customer can cancel online.
This one was great. Lots of space for the weights and machines. Very well lit and every machine was like new.
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