The priority tech came out to clean out our second floor laundry vent to the roof. Price quoted before their job started was very reasonable. the work entailed more than originally estimated and they stuck to the original quote. you just don't see that these days. High quality communication with the office and with the tech. I would use them again in a heartbeat and recommend them.
We’ve used this company for a few years. They’re just a genuine good company. They’re techs are great. They don’t try to sell you up on anything. They just do their job and fix what needs to be done. Their customer service is great too. They’re on top of things and are always looking to the next season to make sure things are checked in a timely matter.
We’ve had a few issues with our HVAC system and every single time they’ve been out there in a flash and fix things quickly and efficiently. The service man was so kind and helpful and we cannot recommend him more.
My furnace had a gas leak in it, and Priority Heating squeezed us in same-day from me calling to come out and look at it. James looked everything over, found the leaks and we needed a valve to be replaced to completely stop the leaking. He was up front about the costs, and was very clear about what needed to be replaced with no unnecessary selling. After the initial visit, we noticed new noise from our unit (rattling), and they came out next business day and resolve THOSE issues without any questions asked. I'm fairly certain that this additional visit by James was after a long day with other customers and he just fit us in on his own time. I'm absolutely blown away by the service James provided to us and would recommend Priority Heating & Cooling for anyone looking for HVAC services for their home.
Thorough, professional and good service. Friendly during the visit. Helpful with suggestions.
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