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Our unit started icing over during a cold rainy new years. Called two other services and was told it was normal. Called Ray’s Heating And Cooling and they immediately sent someone over to diagnose. Turns out our older unit had a hole in the condenser and was leaking freon .They provided a fair and honest quote to fix and were able to quickly come out and replace our unit for us. They were friendly and professional and would definitely do business with them again.
We've used Ethan for years and at different locations. He's always quick to respond to our calls and sets his appointments up in a timely manner. we never have to wait for him to come. in addition, it's hard to find honest contractors and He is as honest as they come. he cares about his customers and treats us like we're family.We're so happy we found him and will use Ray’s Heating And Cooling.
The serviceman that was sent to my house was top notch. It was just a free checkup but he took the time to work with me on my thermostat programming, plus do what he was there to do. They are the only company I call for my furnace, A/C or plumbing needs. Would recommend Ray’s Heating And Cooling to anyone.
From the first phone call to the technician (Ethan) arriving we had a phenomenal interaction. They made us feel important and worked us into the schedule as our AC unit stopped functioning. He was an exceptional tech and truly competent. This may have been our first time using Ray’s Heating And Cooling but it surely will not be the last. Massive work!!
Couldn't be more pleased and encouraged. I want to give a special thanks to your company for prompt and fast service. Ethan was friendly, knowledgeable and competent. Thanks for getting our furnace up and functioning at no extra cost. Highly RECOMMEND and you have a happy customer!!!
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