We recently used Richfield Plumbing Co. and had an issue where the plumber (Dominic) came out twice to fix a bathtub drain. We were billed for two separate visits (including travel time) with no break on the rate - despite the issue not being fixed the first time. In essence, Richfield double-dipped with their billing. I had explained this to the manager (Mike) who seemed unsympathetic.So I would not recommend using them.
I was quoted more than double the cost of replacing the guts of two toilets by a company who shall remain nameless. After communicating and photographing my problems to Mike via email and having Dominic over to assess the situation, it became clear to me that so many companies have an unscrupulous, arbitrary rate system. Mike gave me their up-front hourly rate and an estimated time frame needed to complete the job. He is an excellent communicator which is necessary in performing any job with skill. Dominic performed the plumbing and made short work of it. The two of them saved me a lot of stress and money. They've earned my trust and I will always call on Richfield Plumbing for future issues.
Brian from Richfield Plumbing was beyond fabulous! He knew exactly what needed to be done to fix our kitchen drain. He also took the time to fix our trap which was never installed correctly to begin with. No song and dance, very reasonable and high integrity. A totally pleasant experience and very professional. I would very highly recommend Richfield Plumbing. They are my new “go to” plumber. I wish I would have known about them several years ago!
Charged me $250 for a clogged tub. 15 min of work. Run from this place. Can’t believe they are still in business. Terrible company.
Great service, I got a quote from another company to unclog a drain for $380, but Richfield Plumbing Co did it for just $160. The plumber that came knew exactly what he was doing, and had the drain free in about 10 minutes. Excellent service!
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