Brian (#936) was great. Professional and personable. He was fast and efficient and walk us through the work that was needed and the cost. The cost and his estimate were exact and our problem was solved. We’d definitely us him again. 2nd call (because the service was so good the last time.) This time the service specialist cleared out our basement drain for a water back up. Very timely, fast, efficient and helpful. I highly recommend them.
Technician was very good. Professional, efficient. Took care of clogged drain. Website indicates same rate for weekend, night, holiday as weekday. I believe this is because of the extremely high standard rate. $405.00 was quoted to snake a kitchen drain. Tech offered a $75 coupon, making it $330.00. Still pretty steep, in my opinion!
Had an unexpected plumbing issue that needed to be dealt with immediately. I was grateful to be able to book something so fast and a technician was sent over less than an hour after I called. Brian was very knowledgeable and professional and kept me updated throughout the process. I appreciate the extra effort that Brian put in. The stairwell to the basement was very narrow and required the equipment to be disassembled and reassembled to fit. He gave helpful information and worked efficiently. I had great service and would recommend.
Brian #936, work-order# 20942575, was great. He showed absolute integrity in doing his job. He was honest and upfront about the pricing. We came to a mutual agreement and was offered a reasonable price to get this job done. His performance was quick and efficient. I can tell he loves what he does and I'm glad Roto-Rooter Plumbing chose Brian; the right one for the job. Take care of employees like him! It speaks on the credibility of the company! Thank you, Kenny.
Fast response. Was here within an hour of calling. Very professional and informative. Would definitely recommend roto rooter for any plumbing needs. Had Will and Spence come out. Did a great job. Very courteous honest about what needed to be done. Spence checked the line with a camera and made sure everything was good.
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