Brian (#936) was great. Professional and personable. He was fast and efficient and walk us through the work that was needed and the cost. The cost and his estimate were exact and our problem was solved. We’d definitely us him again. 2nd call (because the service was so good the last time.) This time the service specialist cleared out our basement drain for a water back up. Very timely, fast, efficient and helpful. I highly recommend them.
Brian #936, work-order# 20942575, was great. He showed absolute integrity in doing his job. He was honest and upfront about the pricing. We came to a mutual agreement and was offered a reasonable price to get this job done. His performance was quick and efficient. I can tell he loves what he does and I'm glad Roto-Rooter Plumbing chose Brian; the right one for the job. Take care of employees like him! It speaks on the credibility of the company! Thank you, Kenny.
Fast response. Was here within an hour of calling. Very professional and informative. Would definitely recommend roto rooter for any plumbing needs. Had Will and Spence come out. Did a great job. Very courteous honest about what needed to be done. Spence checked the line with a camera and made sure everything was good.
We had the main line back up with roots and needed immediate attention. The technician arrived in the timely manner (early). He was kind, respectful of our home and above all skilled at the work. He left no trace that he was here and was a gentleman. We had a good chat and he helped me to understand the issue we had and even went above and beyond giving me advice on how to maintain our plumbing system. I am grateful for Roto-Rooters ability to be here promptly in a pinch. I would recommend this business!
Had basement drain overflowing at 430 pm with standing sewage water. Technician was here by 645 when most business's were closed. Technician was great, friendly, new what to do and had it fixed that night. No ridiculous emergency hour fees. Threw in a comp camera scope as well. Would highly recommend.
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