We called Ryan Plumbing to have a quote, they came to our house on time and instead of giving a quote, did a quick fix without asking if it was ok and charged us for the fix. - Prompt service, would not recommend their method of pushing sales.
We needed to get a radiator replaced and were getting some quotes from folks around the area. Ryan plumbing was one of them. The guy came to our house walked around and took photos. Told me he would come back with the quote and just drove off. We never heard from him again. Extremely unprofessional. We will never call them for any work needed again.
The job was performed to our satisfaction, but their pricing is not very transparent. We were charged $900 to replace a gas control valve on our boiler. Total time was 1 hour to diagnose and pick up part. And 1 hour to install. We asked for a breakdown but were told they quote prices by the job and not by the hour. The part runs about $150. So even with a markup to $200 and a $100 dispatch fee, the hourly rate would end up being $300 per hour. We own multiple rental properties and will not be going with Ryan Plumbing and Heating for any of our future repairs and maintenance.
I called and they were able to come out within just a few hours. I had a complex faucet and the guys installed it with no problems. They will be my new go-to plumber!!!!
These guys go over the top and do whatever it takes to get the problem fixed completely and quickly.
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