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Siena Apartment Homes

6800 Cedar Lake Rd, St Louis Park, MN 55426, USA

About Siena Apartment Homes

4.8 / 5

from reviews

Is this your business?

    Joe
    -
    June 19, 2021

    We lived in Siena for 3 years, and we are only now leaving because we need more space. Siena is worth the high price. The units themselves are high quality. The cabinetry crams a lot of storage in a small space, the appliances and counters are very modern, and the doors are thick. We lived in a 1BR for 3 years and saw very little deterioration in anything. Additionally, units are well sound proofed; we lived across from a young family and never heard any noise from our unit. The building beyond your unit is fine. There is an on-site gym that is below average for the price point, community maintained grill spaces that are poorly maintained, and mail and package delivery is chaotic. However through all these flaws, Siena’s team showed their professionalism by always being communicative, transparent, and responsive to issues. The area Siena sits used to be a school, which means that it is one of the few newer complexes in SLP that is surrounded by residential neighborhoods. For us this made it feel less like an apartment tower and more like a home. The downside to the location is parking can be a struggle; if you don’t opt for the heated underground parking, you are left parking on the roads surrounding along with many, many other residents.

    Ell Bell
    -
    August 24, 2021

    I, my husband and our 8 month old daughter arrived at the apartment and as soon as we entered, we were overwhelmed by the strong smell of dogs. It was impossible to stay even for a few minutes. The apartment was not prepared, not cleaned for new tenants. A huge disappointment and many inconveniences associated with this. When we reported to the management office, we were told that the manager was absent, but he would definitely be informed. At the moment we are waiting in the car ... To be continued.

    Stephanie Knight
    -
    January 30, 2021

    Siena is so charming & cute & has great amenities as well. It's only 5 min from West End, so it's still near fun places but it's also tucked away enough from the busyness. The leasing agents are so nice & helpful & move-in was super smooth. The apartments themselves are super homey & cozy & my roommate & I love it here!! Highly recommend it!!

    Ke Chen
    -
    July 26, 2021

    The new director Jesika Gentry is extremely disrespectful. We had a good experience living at Siena for a year, until before moving out and when the last manager left Siena. Jesika Gentry, the new manager, sent us an email accusing us throwing cats litters to the toilet. WE DID NOT! The toilet is old and clogged many times. She blamed us just for the clogs without any confirmation, and ask us to pay for the replacement. After we moved out for multiple weeks, she suddenly sent us a bill of $1000 replacing the shades at end of the day, and telling us "I'll be OOO until Monday, and will send the bill to collection agency if you don't pay it by then". The $1000 is a quote for changing 3 window's shades, it’s a ridiculous charge and actually not even incurred yet. It takes Siena multiple weeks to reach this QUOTE, and then she literally gave us one business day to pay it off, and threat us to send the bill to collection agencies. We have also hired professional cleaning company to clean the place and sent her the invoice, but being double charged by the cleaning costs. We tried to reach out for multiple times but she never responded any email afterwards, nor adjust the payment. We feel extremely disappointed about how Siena handle this issue and definitely want to warn anyone considering about signing the lease. Yes the former management was great! But the new one is supper unprofessional.

    Ke Chen
    -
    July 26, 2021

    The new director Jesika Gentry is extremely disrespectful. We had a good experience living at Siena for a year, until before moving out and when the last manager left Siena. Jesika Gentry, the new manager, sent us an email accusing us throwing cats litters to the toilet. WE DID NOT! The toilet is old and clogged many times. She made this accusation without asking any questions nor confirmation. After we moved out for multiple weeks, she sent us a bill of $1300, and telling us "I'll be OOO until Monday, and will send the bill to collection agency if you don't pay it by then" (this is their first and most recent email discussing the remaining bill we need to pay). Only 3 windows’ blinds were damaged for the strings were broken. Their price documents says the blinds replacement is $40-$100, but they overcharged us to $1000 and ask for all blinds replaced. We have also hired professional cleaning and carpet cleaning company to clean the place and sent her the invoice, but also being double charged by the cleaning costs. We tried to reach out for multiple times but she never responded any email afterwards, nor adjust the payment. We feel extremely disappointed about how Siena handle this issue and definitely want to warn anyone considering about signing the lease. Yes the former management was great! But the new one is supper unprofessional.

    Siena Apartment Homes

    Our Address

    6800 Cedar Lake Rd, St Louis Park, MN 55426, USA

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