Amazing customer service -it’s really rare to get this level of friendly , considerate , and professional service these days ! Everyone is top notch from the schedulers (thank you for reminding me!) to the service technicians. They keep my old units in my duplex running smoothly- (knock on wood!) They also always take the time to both discuss and write out any issues that arise or need attention. They are always on time, call to say they are close or have arrived. Shoe coverings, uniform, identification. Really well run with a pro staff. Highly recommend.
They were excellent from beginning to end. Friendly, responsive, knowledgeable and I felt confident in our technicians work. Cody was thorough and even helped provide some extra education to help save us from costs in the future. We just bought this home, and the previous owners used this company for many years to keep things running well, and we will now too.
I don't believe you could find better customer service than Standard. They could be a model for every business. From calling to speak to customer service, to sales, to the entire team that comes to your home it is outstanding customer service and professionalism. They wore masks the entire time, wear shoe covers and put down floor covers for the entire install. The pricing is one of those where you get what you pay for but very fair pricing. Quality of work is top notch. They came out for a repair during the bitter cold and credited me that repair cost to replace my 21 year old furnace. They assessed my btu needs and actually found I could reduce from a 60,000 to 44,000 unit based on my condo. A new furnace is a huge cost but I felt I was in the best hands the entire process. Would highly recommend to anyone.
The guy, Elliot, was great! He knows exactly what he’s doing and spent a great amount of time figuring out the issue. He is diligent and knew what to look for. Called one day, they were here the next. Outstanding! He was even early but I wasn’t around. A good company with good folks.
Standard Heating has been my go to in the 49 years in my home. They have installed two furnaces in those years and left my basement cleaner than they found it. They yearly maintain the heating and AC systems. The peace of mind is priceless and I will not use anyone else. Period.
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