We were mostly satisfied with the time that we lived at Valley Creek. That is because we found the responsiveness of the office staff and maintenance crew to be outstanding! Unfortunately we were not able to enjoy the bigger amenities such as the gym and pool due to Covid. A couple is things that were bothersome kept me from giving a 5-star review. One is the lack of enforcement of the policy prohibiting smoking within 25 feet of any building. Our window was right above the entrance. Another was the lack of security in our underground ramp. I'd seen people "wander" in who clearly did not belong there. One morning as I was leaving for work, I watched the victim of (what appeared to be) a car crime giving information to the police in the ramp. As far as I know, there are no cameras being monitored at the entries to these garages. My advice to the administration is to find the funds to employ a small security crew to at least make rounds, and at best do live monitoring of the entries - including the ramp doors.
This place is the worst place I’ve ever lived. This is the FIRST REVIEW I EVER DID on a property!! Please save your money and move somewhere else. 11 months later I’m still upset at this horrible company. This company is a very very bad company. Very money hungry company. Until this day things still has not added up, when I moved out from Valley Creek Apartments they sent me someone else’s stove top and claim that it was mine. I took pictures and videos when I was moving out , when this incident happened I sent the video and pictures to the property manager and I also reached out to the headquarters but nothing was not done about it. This company put me in a situation where I do not wanted to rent again so I had to move to a home. I still will not recommend this place to anyone but good luck to anyone who is looking into renting from this company. I still wish that something was done about what this company did to me but what goes around comes around. And if anyone knows how I can attach images and videos please let me know because I still have the pictures and videos I took when I move out from this place.
I lived in these apartments for two years, and they couldn't get me to live there rent free for another! If there's an opportunity for them to save money, you can guarantee they cut that corner or inconvenienced their residents in order to save that penny! On top of that my vehicle was broken into four times that I noticed in those two years. Twice outside in the parking lot, and twice inside the underground garage! Every time my vehicle was locked. I completely emptied out my vehicle, so there was no way for me to tell if it was broken into more than that, so it could have been. They do not care about their residents, it is not a safe place to live, go elsewhere!
We have not enjoyed living here AT ALL. We have struggled with responses to maintenance requests, garage parking (maintenance vehicles constantly blocking our parking spot), incorrect invoices being sent and additional charges being placed on our account after paying rent/fees. The apartments look nice, but are very cheaply built. Many breaks, fixes in our apartment. If you can avoid, i would. Would never recommend to ANYONE to live here. Very disappointed. Cannot get out quick enough.
Love valley creek apts! I loved there as a child and when I started my own family we loved back! We have added another edition to the family and are hoping a 3 bedroom opens up so we can move back. The management was awesome very up front and very flexible ! Our apartment was huge even before they renovated it we were pleased !
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