It was a pleasure working with Chala through VSM. I appreciate all his hard work and dedication in finding me the perfect home. Highly recommended!
Between touring the unit, signing the lease, and coordinating move-in the two individuals I was communicating with were very quick, professional and extremely helpful. The process was seamless, it’s clear they care for their tenants. Upon moving in they did an inspection and found a couple of last minute items that need repair (very small, not very important items) and they had a technician out the same day
Andre has been nothing less than awesome. He helped us get into our rental home during this pandemic and was able to safely show us the home. He has gone out of his way to answer my millions of questions and ensure that my family is comfortable with the processes. Seriously, just reach out this company. They are on your side the whole way!
Vsm is not good at getting things done for tenants . I live in a house where so many basic things are not fixed when we arrived and the owner doesnt approve things for unknown reasons and vsm as a property management took zero measures to hear our voice and get things done from the property owner . They just act like a transaction agent between property owner and tenant but when any basic amenities like door lock and garage door aren’t met , we are getting zero support from them to get things done.may be They are not helpful as asking for basic amenities are not outlined in the agreement . Beware while choosing .
I have rented from VSM for about a year now and it has been a great experience. The move in process was seamless as our agent, Andre, was always available and was answer questions at any time of day, despite Covid limitations. Over the course of the year, we had 1 maintenance issue that was resolved immediately despite submitting our request at 8pm. I have also gotten the opportunity to get to know the owner of my property and he is an outstanding dude. All and all, could not recommend another company more for your renting needs.
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