I have lived here longer than I like to admit. The location is amazing. School district is great. Max the former and Christine the current managers are on top of it! They are responsive and very professional. I have to say that the pool being removed to put more parking has been the biggest disappointment ever. The water not being on in the back of all the buildings this summer has also been disappointing. The garage doors are really heavy and hard to open and have mice pretty bad each winter. Nothing is perfect i guess.
I am going through the application process and staff at West End has been knowledgeable, helpful, and kind. The location is great! Convenient on and off the highway, tucked into a quiet, suburban neighborhood, with schools and shopping close by.
My husband and I have lived here for two years and appreciate the communicative management, responsive maintenance, and clean common areas - not to mention the fabulous location! The storage is terrific - the closets are large plus we get a storage unit. For those shopping for an apartment, you will want to add this complex to your list of properties to visit.
I have lived at West End for three years, and I am writing this review specifically to commend property manager Max Burton who took this property on in 2020. Prior to his joining the community, I could not have given a 5 star review to this location. However, now, I am grateful to say that I can. Max has always been extremely quick to respond to any needs of mine, from repairs in my apartment to missing packages. He is incredibly communicative about all things going on at the property, with emails, texts, and flyers posted - impossible to miss! This is such a huge change from my experience with the previous managers here and at prior rentals. He has made every interaction I usually dread enjoyable and quick to solve. My time within the apartment complex has been overall pleasant; the building is fairly quiet and clean. My unit specifically has some challenges (initially had smoke burns when I moved in but has been repainted and recarpeted; some outlets don't work; etc) but for the price in the area this seems average. The one-bedrooms are large (~800 sq ft) and have newer appliances. Plus the location is impossible to beat.
Absolutely love living here! It's affordable, love the spacious closets and floor plans, the location is by everything you would need, and is in a safe community. Property Manager and Maintenance are amazing with their quality and efficiency of their help. Would highly recommend living here, and, you gotta love the pool :)
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